Feeling disgruntled today...Customer service is everything!!! Ordered an ipod touch for Amy's birthday yesterday from a company I admire for it's retail skills.Discovery led,consumer led,etceteraetcetera..whatever.It is a brand I admire.Estimated shipping time 24hrs.... .great!Checked out status today...expecting it today.My original order has been cancelled and upgraded but now not expected to be shipped for a week!!!Did I get an email to let me know ...no!!!!
If you order a dozen roses tomorrow that is what you will get.Don't expect a delivery of 14 roses next week because we couldn't do it today,or tomorrow.Apple learn a lesson and sort out your customer experience whether website or store discovery !!!
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